SurveyExpression
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Agent dashboard
- Customer service monitoring
- Customizable reports
- Customizable scorecards
- Multi-channel monitoring
- Performance scoring
- Quality score analytics
- Quality score reports
- Quality scorecard designer
- Quality scorecard builder
- Root-cause analysis
- Scoring calibration
- Self-scoring
- Supervisor dashboard
Pricing Info
Pricing Info
Scorebuddy offers three plans and a 30-day free trial on all accounts:
Scorebuddy: £99 monthly
- Core feature set
- 25 staff
- 1 GB storage
Scorebuddy Pro: £269 monthly
- Core feature set
- 100 staff
- 5 GB storage
Scorebuddy Enterprise: Price information on application
- Unlimited staff
- Unlimited storage
Integrations
Integrations
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Company Email
info@scorebuddy.co.uk
Contact No.
Company's Address
11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ
Scorebuddy Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited surveys
- Unlimited questions
- Easy-to-use survey editor
- Professional reports
- Ad-free surveys
- Print reports to PDF
- Survey library
- Survey folders
- Hidden fields
- Advanced question types
- 200 responses/survey
- Data export
- Page skip logic
- Email notifications
- Customizable look and feel
Pricing Info
SurveyExpression offers three accounts:
Free Account
- 200 responses/survey
- Ad-free surveys
- Advanced question types
- Easy-to-use survey editor
- Hidden fields
- Print reports to PDF
- Professional reports
- Single user account
- Survey folders
- Survey library
- Unlimited questions
- Unlimited surveys
Corporate Account ($300/year)
- All features of free account +
- 50,000 email invitations/month
- Cross-tab reports
- Customizable look and feel
- Data export
- Email notifications
- Multi-users (maximum 100)
- Page skip logic
- Priority email and phone support
- Remove all our branding from survey page
- Report filtering
- Report sharing
Dedicated Account ($2,400/year)
- All features of corporate account +
- 100,000 email invitations/month
- Custom domain
- Dedicated account manager
- White label
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SurveyExpression helps users design smart and beautiful online surveys using its web interface. Advanced features are just a click away.
Company Email
office@surveyexpression.com
Contact No.
Company's Address
Bd. Decebal, Nr. 25-29, Olympia Tower, Etaj 10, Sector 3, Bucharest, Romania, postal code 030964
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You shouldn’t expect just a wide set of useful tools and adjustable pricing packages from a credible Customer Support Software. Almost as important as key features is a trustworthy customer support. You want to make sure that if you have any questions about Scorebuddy or SurveyExpression, or you run into a problem, or perhaps you’ll need to ask for a certain revision or feature beneficial to your team you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to enjoy individual training or at least an FAQ you can use.
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