What is better CloudAgent or MobileDay? When selecting the best Customer Support Software for your enterprise our recommendation is that you evaluate the functions, costs, and other critical information concerning the product and vendor. Here, you are able to see the similarities and disparities between CloudAgent (overall score at 7.2 and user satisfaction at 100%) and MobileDay (overall score at 7.5 and user satisfaction at 100%).
You can also look at their particulars elements, such as features, plans, rates, terms and conditions, etc. What is more, read the terms carefully for information on hidden costs, like, setup fees, separate support plan, upgrade fees, cloud storage fees, and more.
People who want to save some time or would like to get a Customer Support Software suggestion from our experts might want to try out these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
It may not always be sufficient to just compare CloudAgent and MobileDay with each other. Although useful functionalities, pricing plans and user comments are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by every product. Very often a less popular product may turn out to be a good choice that was distinguished with industry awards such as our Exceptional Customer Support Award which shows that despite lesser market presence it’s a worthy contender to the products that dominate the market.
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