What is better CloudAgent or Gladly? When comparing CloudAgent and Gladly, you can easily see which Customer Support Software product is the more suitable option. This means that your enterprise will be able to choose most productive and effective program. You can study the specifics, like available tools, costs, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their overall scores to know which one seems to be better. CloudAgent has 7.2 points for overall quality and 100% rating for user satisfaction; while Gladly has 7.4 points for overall quality and N/A% for user satisfaction. Similarly, you can also assess which software company is more credible by sending an email inquiry to both and check which company replies faster.
As of now, the top solutions in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
In case you are still having doubts about which app will be best for your business it might be a sound idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given service is and how big is its online presence.For example, if you analyze CloudAgent LinkedIn profile you’ll learn that they are followed by 24 users. In case of Gladly the number of followers on their LinkedIn page is 725.
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