What is better CloudAgent or CloudBerry Remote Assistant? Comparing CloudAgent and CloudBerry Remote Assistant, you can actually see which Customer Support Software product is the better alternative. This guarantees that your organization will be able to choose most productive and effective application. You can study the specifics, including available tools, pricing, plans offered by each vendor, offer terms, etc.
We also let you evaluate their all round scores to know which one looks to be more beneficial for your firm. CloudAgent has 7.2 points for overall quality and 100% rating for user satisfaction; while CloudBerry Remote Assistant has 8.8 points for overall quality and 100% for user satisfaction. You can also check which vendor is more credible by sending an an email question to both vendors and find out which company replies sooner.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software services available out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
CloudBerry Remote Assistant integrates with the following business systems and applications:
CloudBerry Managed Backup service
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
You should keep in mind that while both CloudAgent and CloudBerry Remote Assistant may provide an excellent set of features every software could be created for a different company size. If you are analyzing various solutions you may want to focus on a business type they are meant for. Specific functionalities might scale up with no problem for big enterprises but if you have a small or mid-sized business it’s usually better to stay away from paying for complex functionalities that you might never use.
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