What is better Client Heartbeat or Lithium? To successfully find the most efficient and productive Customer Experience Management Software for your company, you need to compare products available on the market. For example, here you may match Client Heartbeat’s overall score of 8.6 against Lithium’s score of 8.8. You can even compare their general user satisfaction: Client Heartbeat (84%) vs. Lithium (98%).
What’s more, you can review their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are sure that you select the right software for your business. It’s clear you have to know your particular requirements to realize which software addresses those needs.
We know that not all companies have enough time to test dozens of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Every time you pick a service that you believe will work best for your business you shouldn’t simply limit yourself to what experts have to say about it. Quite frequently individual experience with the service will vary, depending on specific goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you a reliable overview of how actual users of Client Heartbeat and Lithium rate their contact with the solution. Our algorithm is based on complex analysis of product appearances on other sites, social media as well as blogs, so you will obtain a full and credible overview of what other people think about every solution. In this example Client Heartbeat has a total satisfaction rating at 84% while for Lithium 98% of users express they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
