What is better ClickDesk or Drift? If you wish for an efficient Customer Support Software product for your company you need to invest time and evaluate various alternatives. It doesn’t have to be complicated, and can be as simple as matching their features in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can see ClickDesk’s overall score of 8.6 and compare it against Drift’s score of 8.9; or ClickDesk’s user satisfaction level at 93% versus Drift’s 100% satisfaction score.
The comparison will allow you to find out the pros and cons of each service, and decide which suits you requirements better. On top of the main features, the application which is simple and intuitive is always the better option.
Our experts made sure to prepare reviews of all popular Live Chat Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Vision Helpdesk, Zendesk, Pipedrive.
You shouldn’t count on simply a broad range of functionalities and flexible pricing packages from a credible Customer Support Software. Almost as important as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about ClickDesk or Drift, or you struggle with some problems, or perhaps you’ll need to request a specific change or feature useful to your business you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to enjoy individual training or at the very least an FAQ you can use.
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