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Compare AJ Help Desk vs. ClickDesk

When selecting the best Help Desk Software for your enterprise it is suggested that you review the features, costs, along with other critical information regarding the product and vendor. Here, you can examine the similarities and disparities between ClickDesk (overall score at 8.6 and user satisfaction at 100%) and AJ Help Desk (overall score at 7.2 and user satisfaction at 97%). You may also check out their specific modules, like tools, plans, costs, conditions, etc. What is more, analyze the terms closely for information on extra charges, including, setup cost, independent customer service, upgrade fees, cloud storage fees, and other similar charges. In case you you want to quickly locate the best Help Desk Software according to our experts we advise you check out the following solutions: Samanage, Freshdesk, Zendesk.
Software

AJ Help Desk

VS

ClickDesk

VS

AJ Help Desk screenshot ClickDesk screenshot
Pricing Page

Our Score

Our Score

7.2 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

100% ?

Pricing

Pricing

$399

$13.99

Price Scheme

Price Scheme

One-time payment Monthly payment | Annual Subscription
Full Review

Full Review

General Description

General Description

A popular PHP Ajax web-hosted help desk service that offers businesses with support capabilities that do not disrupt workflows.
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Useful Links
Integrations

Integrations

No information available.

  • WordPress
  • Joomla
  • Shopify
  • PrestaShop
  • CS Cart
  • Bigcommerce
  • OpenCart
  • osCommerce
  • Magento
  • Google Apps
  • Wix
  • UnbounceNew
  • Tumblr
  • Weebly
  • MODX
  • Webs
  • Capsule CRM
  • Zendesk
  • Zoho CRM
  • Facebook
  • Twitter
  • Agile CRM
  • Salesforce
  • Sugar
  • Freshbooks
  • InfusionSoft
List of Features

List of Features

AJ Help Desk FEATURES

  • PDF Guides
  • Video Tutorials
  • Ticket Support
  • Live Support
  • Community
  • FAQ
  • Knowledgebase
  • Troubleshooting
  • News
  • Events
  • Feedback
  • Category
  • Tickets
  • Content
  • Article Management
  • FAQ Management
  • Tutorial Management
  • Forum
  • Live Chat

ClickDesk FEATURES

  • Live chat features
  • Guaranteed 99.95% uptime
  • Helpdesk software
  • Intuitive web chat panel
  • Easily manage simultaneous conversations and tickets
  • Easy setup
  • Beautiful and customizable
  • Take chats on IM
  • For people on the go
  • ClickDesk video chat
  • Integrated helpdesk ticket management
  • Multiple departments
  • Unique subdomain
  • Ticket automation
  • Integrate Facebook and Twitter automatically
  • Chat reports and performance graphs
  • Live-chat reports
  • Chat history and transcripts
  • Graphs and filters
  • Agent performance
  • Real time visitor engagement
  • Drive customer happiness
  • Increase conversions
  • Social toolbar
Available Languages

Available Languages

English English
Support Types

Support Types

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Contact Phone

Contact Phone

1-805-624-6303 1.855.452.3375
Prominent Customers

Prominent Customers

Agile CRM, Quorum, NetStock
Vendor Email

Vendor Email

info@ajsquare.com support@clickdesk.com
Cost Details

Cost Details

AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.

Pricing is available per agent per month.

Monthly:

  • Lite – $19.99
  • Pro – $29.99
  • Enterprise – $79.99

1 year (15% off):

  • Lite – $16.99
  • Pro – $21.99
  • Enterprise – $67.99

2 years (33% off):

  • Lite – $13.99
  • Pro – $16.99
  • Enterprise – $53.99

Team plans

Monthly:

  • Professional – $64.99
  • Growing Business – $124.99
  • Enterprise – $349.99

1 Year (15% off):

  • Professional – $55.99
  • Growing Business – $106.99
  • Enterprise – $297.99

2 Years (33% off):

  • Professional – $43.99
  • Growing Business – $83.99
  • Enterprise – $233.99
Vendor's Address

Vendor's Address

The Lords Garden,
1-12, Villacheri Main Road, Villacheri
Madurai 625006
TamilNadu, India
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Pricing Page

Pricing Page

Learn more about AJ Help Desk pricing Learn more about ClickDesk pricing
Product Comparisons

Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you select a service that you believe will work best for your business you shouldn’t only focus on what experts have to say about it. In many cases personal experience with the service may change, depending on your own goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every software to give you a quick overview of how real users of ClickDesk and AJ Help Desk estimate their experience with the software. Our algorithm is based on detailed analysis of product appearances on other websites, social networks as well as blogs, so you will receive a comprehensive and reliable picture of what other customers think about each app. In this example ClickDesk has a total satisfaction rating at 100% while for AJ Help Desk 97% of people say they had an enjoyable experience with it.