What is better CleverTap or CustomerSuccessBox? The best Business Intelligence Software is a program that can handle your company’s unique needs. It is possible to determine which alternative works best for your company if you compare different products before you decide which one is the best.
For example, CleverTap and CustomerSuccessBox are scored at 8.4 and 8.6, respectively, for overall quality and performance. Likewise, CleverTap and CustomerSuccessBox have a user satisfaction rating of 100% and 95%, respectively, which indicates the general response they get from customers. Moreover, reach put to a regular customer of the software and solicit their feedback regarding the solution in question.
At the moment, the leading services in our Mobile Marketing Software category are: ActiveTrail, SharpSpring from Constant Contact, Maropost Marketing Cloud.
CleverTap integrates with the following business systems and applications:
Cordova
Unity
Segment
Parse
Shopify
Magento
Woocommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Samsung, McDonald's
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CleverTap delivers a powerful, unified, integrated, and comprehensive behavioral analytics platform that drives engagement that is centered on the end users of your apps.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
When you research different Business Intelligence Software apps you shouldn’t just study their features list and available pricing packages. Pay attention to the fact that the software must be adjusted to your needs and business so the more flexible their offer the better. Check which OSes are supported by CleverTap and CustomerSuccessBox and make sure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, as this may be a deal breaker for many businesses.
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