What is better Cisco Webex or ScreenConnect? Specific companies want different types of Collaboration Software. To find out which solution fits your needs, think of comparing various alternatives feature by feature an taking into consideration their conditions and costs. Similarly, you may get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.
The results are: Cisco Webex (8.9) vs. ScreenConnect (9.0) for total quality and performance; Cisco Webex (90%) vs. ScreenConnect (96%) for user satisfaction rating. Analyze their high and low points and find out which software is a better option for your company. One simple but effective tactic is to write the advantages and disadvantages of both services side by side and find out which app has more benefits.
Currently, the leading products in our Video Conferencing Software category are: Lifesize, Slack, Skype.
Cisco Webex is a web conferencing software that aids users to hold online events and meetings, and serves as a team workspace as well. The software features flexible solutions aimed to accommodate businesses of all sizes, and offers different plans to conform to different requirements. Cisco's expertise in network connectivity plays a large part in providing platform, broadcast-quality audio, and multiple productivity tools to Webex.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you continue having second thoughts about which software will work best in your case it might be a good idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular a given solution is and how extensive is its online presence. For example Cisco Webex Twitter account has currently 56343 followers. At the same time ScreenConnect Twitter is followed by 15200 people.
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