What is better Cisco Webex or ScreenConnect? Assessing products to find the best Collaboration Software does not always have to be hard. On our review platform, you can easily match Cisco Webex and ScreenConnect and promptly analyze their varying features. We allow you to examine their features, supported devices, customer support, prices, terms, and more.
It's also possible to review their overall score (8.9 for Cisco Webex vs. 9.0 for ScreenConnect) and overall customer satisfaction level (90% for Cisco Webex vs. 96% for ScreenConnect). Take your time and examine your leading options and find out which one is ideal for your company. You should also assess the vendor’s business viability; are they reliable and will they still be operating in a few years time?
Our experts made sure to review all popular Video Conferencing Software services offered out there, but among all the ones we reviewed these three deserved our special attention: Slack, Skype, Lifesize.
Cisco Webex is a web conferencing software that aids users to hold online events and meetings, and serves as a team workspace as well. The software features flexible solutions aimed to accommodate businesses of all sizes, and offers different plans to conform to different requirements. Cisco's expertise in network connectivity plays a large part in providing platform, broadcast-quality audio, and multiple productivity tools to Webex.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You don’t want only a broad range of features and flexible pricing packages from a reliable Collaboration Software. Almost as significant as main features is a quality customer support. You want to make sure that if you have any questions about Cisco Webex or ScreenConnect, or you face some problems, or maybe you’ll need to ask for a specific change or feature useful to your business you can trust in a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to benefit from personal training or at least an FAQ you can use.
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