What is better Cisco Unified Communications Manager or Fonality? Finding the most effective Business Phone Systems product is all about evaluating various solutions and figuring out the top program for your specific needs. Our exclusive system will give you a quick look at the general rating of Cisco Unified Communications Manager and Fonality. For general quality and performance, Cisco Unified Communications Manager scored 9.2, while Fonality scored 8.2. On the other hand, for user satisfaction, Cisco Unified Communications Manager earned 92%, while Fonality earned 90%.
Below it's also possible to look at their functions, terms, plans, etc. to see which application will be more appropriate for your situation. One critical element to check is if the application lets you to enable and disable permissions on various types of users to protect any sensitive corporate data.
We know that not all companies have enough time to scrutinize dozens of different services, so we created a list of recommendations that you may find useful. Our top choices for the Business Phone Systems category are: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
Cisco Unified Communications Manager’s SMB and enterprise pricing plan information is available upon request. Please contact the vendor, and ask for a quote.
Cisco Unified Communications Manager supports integration with many third-party line-of-business applications and communication systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Watkins Glen Central School District , Almirall, RSA Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable, scalable, and highly interoperable communication and collaboration solution that allows teams in various industries to interact and engage from a unified platform, enhance productivity and mobility, and ensure security and compliance.
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
More than 100 Phone Features
Unlimited Calls
Unlimited Basic Queues
Auto Attendant
24/7 Gold Support
Fonality Academy Training
Professional – $24.99/user/month
All Essential Features
Softphone
Heads Up Display Web
Heads Up Display Mobile App
Click to Dial Browser Extension
Integrations
Audio Conference
On-Demand Recording
Daily Email Reports
Ultimate – $34.99/user/month
All Professional Features
Voicemail Transcription
HD Video Collaboration
Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
Zendesk
Salesforce
Zipwhip
eAgent
Snap Recordings
Blitz Lead Manager
Box
OneDrive
Dropbox
Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
If you continue having second thoughts about which service will be best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular a given product is and how large is its online presence. For instance, in case of Facebook Cisco Unified Communications Manager has 255868 likes on their official profile while Fonality profile is liked by 2560 users.
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