SoGoCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent Adaptive Guidance
- Unified Agent Desktop
- Success-based Routing
- Multi-Channel Inbound
- Outbound
- Dialing Options
- Reporting and Analytics
- Remote Agents
- Emergency Readiness
- On-Premises & Hosted
- Architecture
Pricing Info
Pricing Info
Cincom Synchrony’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Synchrony offers a powerful combination of intelligent agent guidance and a customer-focused unified desktop, your employees are equipped to deliver smarter interactions.
Company Email
Contact No.
Company's Address
World Headquarters
55 Merchant Street
Cincinnati, Ohio 45246
USA
Cincom Synchrony Comparisons
Popular Cincom Synchrony Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Key driver analysis
- Customer churn prediction
- Report creation/management
- Report distribution
- Visualizations
- Customer profiling
- Trend analysis
- Customer segmentation/filtering
- Statistical analysis
- Pre-designed templates
- Migration tools/services
- Benchmarking of results
- Multi-language support
- Branding and design control
- Intelligent survey design
- Real-time personalized engagement
- Anonymous feedback collection
- Control access/security
- Test and review programs
Pricing Info
SoGoCX pricing details are not publicly displayed on the vendor’s website. You need to contact the vendor and ask for a customized quote.
Integrations
SoGoCX seamlessly integrates with the following third-party applications:
- Salesforce
- Zapier
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Company Email
Contact No.
Company's Address
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
SoGoCX Comparisons
Popular SoGoCX Alternatives
No Customer Experience Management Software will manate to cover all the requirements of a business. While core functionalities of Cincom Synchrony and SoGoCX are important you should also carefully explore the integrations offered by every solution. In many cases you will already be using some other B2B software in your company and it’s definitely wiser to opt for apps that integrate well with each other. If you do that you can guarantee an effortless exchange of information between your teams and apps, which can significantly reduce time devoted to migrating between one solution and the other.
Page last modified