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Compare Checkbox vs Nicereply

What is better Checkbox or Nicereply? When comparing Checkbox and Nicereply, you can actually see which Survey Software product is the more suitable option. This ensures that your enterprise will be able to choose most productive and effective program. You can check the details, like available tools, prices, plans offered by each vendor, offer terms, and more

We also let you evaluate their overall scores to know which one looks to be more suitable. Checkbox has 7.2 points for overall quality and 98% rating for user satisfaction; while Nicereply has 8.5 points for overall quality and 88% for user satisfaction. Likewise, you can also check which vendor is more dependable by sending an an email question to the two companies and see which one replies sooner.

Users who want to save some time or need a Survey Software suggestion from our experts may want to investigate these top choices for this year: SurveyMonkey, Qualtrics Research Core, SoGoSurvey.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Customization options
  • Reporting for responses
  • Logic based questions
  • Mobile Device compatibility
  • Complete data security
  • Analytics
  • Survey follow ups
  • Data export to Excel
  • Social Media sharing
  • Question library
  • Dedicated domain name
  • Brand customization options

Pricing Info

Checkbox offers both SMB and enterprise pricing packages, where the user can choose between online subscriptions with monthly payments or single-purchase licenses. Here are the details:

The online subscription plan has three categories.

Basic Plan

This plan is priced at $450 per year or $45 monthly.

  • Unlimited Surveys and Responses
  • 1 Admin
  • 50,000 monthly emails
  • End to End SSL Encryption
  • In-house online support

Professional Plan

This one is priced at $1750 per year or for $175 a month.

  • Unlimited surveys and responses
  • 500,000 emails
  • Phone and online support
  • Multilingual surveys
  • Groups
  • 5 Admins
  • Web services
  • Custom Javascript
  • SPSS export

Team Plan

This plan is available for $3450 yearly or $345 per month. In addition to professional plan features, here are some advancements and more features in this package.

  • 15 admins
  • Unlimited Emails
  • Priority online and phone support
  • Own domain

Server edition pricing details are as under:

Server License – $3,450

  • 1 test installation
  • 1 production installation
  • API / web services
  • 5 licensed users
  • SPSS export
  • Unlimited surveys and responses
  • Multilingual surveys
  • Advanced user roles
  • Advanced logic / piping

Developer License – $7,950

  • 1 production installation
  • 3 test installations
  • 5 licensed users
  • Advanced logic / piping
  • SPSS export
  • API / web services
  • Multilingual surveys
  • SDK (inc. source files)
  • Advanced user roles

Enterprise License – $13,950

  • 1 production installation
  • 1 test installation
  • Unlimited surveys, responses and licensed users
  • Directory support
  • Advanced logic
  • SPSS export
  • Web farm support
  • web services
  • Multilingual survey
  • Advanced user roles

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Geico, Deloitte, U.S. Army, Hertz

Integrations

Currently, Checkbox offers a seamless integration with Google Analytics.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

With versatile survey and reporting options, Checkbox is the right option for every business.

Company Email

info@checkbox.com

Contact No.

Company's Address

44 Pleasant Street,
Watertown, MA 02472
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customers can rate and comment on emails from you
  • Detailed API
  • Detailed statistics on ratings
  • Integration with help-desk systems
  • Redirecting to arbitrary website after rating
  • Simple customization of rating page

Pricing Info

Nicereply offers three plans and a 30-day free trial on all accounts:

Mini

  • $49/month
  • 100 ratings received

Start

  • $99/month
  • 250 ratings received

Grow

  • $199/month
  • 1000 ratings received

Business

  • $299/month
  • 2500 ratings received

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomson Reuters, Asana, Optimizely, Xamarin

Integrations

Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:

  • A unique ticket ID in ticket URL
  • It has unique identifiers for agents, e.g. jack-daniels or 348592
  • It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.

Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.

Nicereply also works with email clients like Gmail and Outlook.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.

Company Email

contact@nicereply.com

Contact No.

Company's Address

Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ

Qualtrics Research Core

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Compensation Management
  • Data Management
  • Statistical Analysis
  • Multi-Channel Survey Management
  • Stats, Text, and Driver IQ
  • Segmentation and Targeting
  • Competitive Benchmarking
  • Naming and Concept Testing
  • User Experience Monitoring
  • Concept Testing
  • Advertising and Message Testing
  • Shopper Research
  • Perception and Awareness Research

Pricing Info

Qualtrics does not provide their pricing details publicly. However, they mentioned that they offer free accounts; the details of which are provided here. If you are interested in finding out about their payment plans, please give their representatives a call.

Free Account

Ideal for small companies who have yet to allot a budget for advanced market research platforms, this plan is inclusive of:

  • 100 Responses
  • 10 Outgoing Emails
  • 8 Question Types
  • One Active Survey
  • Unlimited Questions
  • Summary Reports & Filtering
  • Survey Logic & Randomization
  • Online Reporting
  • No Expiration Date

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Sony, Microsoft

Integrations

Qualtrics Research Core offers the following built-in integrations:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An award-winning tool trusted by businesses and academic institutions. Leveraging artificial intelligence in survey data analysis, this comes with advanced intuitive tools to streamline the complex research processes. Furthermore, this software provides customized solutions for different companies.

Company Email

Contact No.

Company's Address

333 W River Park Dr., Provo, Utah

Product Comparisons

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Comparision

When you research various Survey Software software you shouldn’t just look at their list of features and offered pricing plans. Keep in mind the service must be adjusted to your work processes and business so the more flexible their offer the better. Learn which platforms are supported by Checkbox and Nicereply and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this might be a deal breaker for many companies.

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