Chatra.io
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Online and offline modes
- Targeted chats
- Real-time visitor List
- Pre-chat form
- Invisibility mode
- Operating hours
- Groups
- Mobile apps
- Forward messages to email
- Reply templates
- Intelligent chat queues
- Detailed customer information
Pricing Info
Pricing Info
Chatra offers both a basic free plan, and an enterprise pricing package for premium users. Their free plan includes an unlimited number of agent accounts, but can only accommodate for one agent to be online at a time.
Here are the details:
- Monthly – $19/agent
- Annually – $15/agent
Integrations
Integrations
Chatra.io integrates with the following business systems and applications:
- Front
- Help Scout
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Chatra.io is a live chat messenger app that is designed to suitably work with your company's website.
Company Email
hello@chatra.io
Contact No.
Company's Address
2200 Clarendon Blvd., Suite 1400A
Arlington, VA 22201
USA
Chatra.io Comparisons
Popular Chatra.io Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Management
- Workspaces
- Ticket Policies
- Automated Workflows
- Notifications
- Sentiment Analysis
- Real-Time Insights
- Agent Scoring
- Knowledge Base
- SLA Management
- Helpdesk Integrations
Pricing Info
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
- 3 Agents
- Real-time notifications
- Email editor
- Customer sentiment analysis
- Customer health scoring
- Dashboards for high-risk customers
- Reports
- Team & Agent KPIs
- Salesforce integration
- Calendar
- Escalations management
- Surveys
Integrations
Supportbench integrates with:
- Jira
- Slack
- Salesforce
- LiveChat
- Power BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Solutions, Payfirma, ePass Software
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Supportbench is an omnichannel customer support software to improve customer experiences.
Company Email
info@supportbench.com
Contact No.
Company's Address
Supportbench Services, Inc.
128 W Hastings St #300, Vancouver, British Columbia, V6B 1G8
Canada
Supportbench Comparisons
Popular Supportbench Alternatives
The services examined on this page are merely a small part of our entire Customer Support Software category and you should keep in mind that there may be more reliable options available. If you want to make sure you make the wisest choice for your business we strongly encourage you to try out more solutions first. You can also consider to study our top 10 Customer Support Software list to see which services are now the highest-ranking ones and leaders in the market.
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