Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- AI Chatbots
- Live Chat Solution
- Multiple Channels
- Unified Inbox
- Live Chat to Chatbot Takeover
- Chatbot Designing
- Conversation Flow Editor
- Templates
- Project Collaboration
- Dashboard & Reports
- Marketplace & Community
- Social Media Integration
Pricing Info
Pricing Info
Chative provides three plans for users to choose from, including an enterprise pricing plan that allows businesses to create customized live chat and chatbot solutions. Here are the details:
Free – $0
- 3 members
- Unlimited contacts
- Unlimited chat messages
- Centralized inbox
- Fully-customized live chat
Business – $8/member/month
- All features in Free Plan, Plus:
- Comprehensive & detailed reports
- File sharing
- Business hours activation
- Logs of contact activities
- Custom branding
Enterprise – by quote
- All features in Business Plan, Plus:
- Unlimited members
- Custom channels
- Chatbot & automation consultation
- Service-level agreement
Integrations
Integrations
Chative integrates with:
- TikTok
- WordPress
- Shopify
- Stripe
- HubSpot
- Diagflow
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oréal, Facebook, Groupon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Chative is a messaging ecosystem for businesses, agencies, and developers to create and deploy omnichannel live chat and chatbot solutions that optimze customer engagements and relationships.
Company Email
help@chative.io
Contact No.
Company's Address
Wisebit Pte.Ltd.
60 Paya Lebar Road #05-40B, Paya Lebar Square 409051
Singapore
Chative Comparisons
Popular Chative Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
In the event you continue having second thoughts about which service will perform best for your business it might be a sensible idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular every app is and how big is its online presence. For instance Chative Twitter account has currently 221 followers. At the same time Hiver Twitter is followed by 4564 people.
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