8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- iPhone,iPad
- Android Mobile devices
- Admin Panel
- Font Options
- Handwriting/Pen
- Preset Avatar Package
- Preset Emoticon Package
- Preset Audio Package
- Contact List
- Vote to Kick Users
- Private Chat
- Flood Control
- Custom Preference
- Picture Share
- Whisper
- Custom Avatars
- Custom Emoticons
- Custom Audio Files
- User Monitors
- Invisible Monitors
- Gag, Kick, Ban
- Profanity Filter
- Chat Timer
- Room Scheduler
- Broadcasting
- Reserved Names
- File Upload Library
- Media Playback Library
- Protocol Encryption
- Moderated Chat
- Speaker Roles
- Sticky Messages
- Chat Transcripts
- Canned Messages
- Rotating Banners
- Whiteboarding
- Skinnable Client
- Nickname Alias
- Widgets
- Users and Room Groups
- Room-Level Roles
- Room Slideshow
- Database Integration
Pricing Info
Pricing Info
ChatBlazer offers two enterprise pricing options. Here are the details:
- Users – $0.5/user/month
- Audio-Video Session – $3/session/month
Integrations
Integrations
Chatblazer integrates with the following business systems and applications:
- PHP Fox
- Joomla
- Mambo
- WordPress
- Drupal
- vBulletin
- phpBB
- Simple Machines
- Geodesic
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BOSE, Wragge & Co, Travelzone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ChatBlazer is a cloud-based chat and audio/video platform designed to provide real-time chat collaboration, and conferencing technologies for small to large-sized organizations.
Company Email
sales@pendulab.com
Contact No.
Company's Address
Winston-Salem, NC
USA
ChatBlazer Comparisons
Popular ChatBlazer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
In case you continue having second thoughts about which product will perform best for your company it might be a sound idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular every service is and how large is its online presence. For instance, in case of Facebook ChatBlazer has 235 likes on their official page while 8x8 Call Center profile is liked by 8131 users.
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