What is better Channels or Live2Support? Finding the perfect Customer Support Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our exclusive algorythm provides you with a quick look at the general rating of Channels and Live2Support. For general quality and performance, Channels scored 8.5, while Live2Support scored 8.1. On the other hand, for user satisfaction, Channels earned 95%, while Live2Support earned 100%.
Below you can also check their features, terms, plans, etc. to determine what application will be more appropriate for your needs. An important feature to assess is if the software lets you to enable/disable restrictions on various types of users to protect any sensitive company data.
People who don't have much time or want a Customer Support Software advice from our team may want to investigate these top choices for this year: Freshdesk Omni, Freshdesk, Zendesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Both Channels and Live2Support were reviewed by a panel of independent SaaS experts who prepared a detailed analysis of all key elements of every product. Their final score was prepared by means of unique SmartScore model that gives a separate partial score to every element like: main features, client support, mobile device support, security, customer satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only aspect important to a company so we do our best to pay attention to all sides of a service before giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
