What is better Captain BI or CustomerSuccessBox? Selecting the right Business Intelligence Software for your company is complicated with too much features, options, and terms to take note of. However, depending on our website will help you to streamline the selection steps by displaying all crucial products in one place.
As an illustration, you can compare Captain BI and CustomerSuccessBox for their features and overall scores, in this case, 8.0 and 8.6, respectively. Similarly, you can see which product has higher general user satisfaction rating: 95% (Captain BI) and 95% (CustomerSuccessBox) to learn which software is the better choice for your business. Don’t simply pick the service with the lowest price, but the solution that offers the best value for your money.
At the moment, the most significant solutions in our Business Intelligence Software category are: Sisense, Looker, Sisense for Cloud Data Teams.
Captain BI offers four plans for users to choose from, including an enterprise pricing plan that provides a complete solution for Amazon sellers who are expanding their business. Here are the details of each plan:
Starter – $59/month ($590 annual billing)
For Amazon’s startups
Multiple Amazon marketplaces
Team accounts
Access to CaptainBI’s tool suites
10,000/orders/month
20 – credits
Unlimited buy box tracking
100 Monitored product reviews/month
Advanced
– $89/month ($890 annual billing)
Essential solutions for expanding Amazon businesses
All features in Starter, Plus:
30,000/orders/month
50 – credits
200 Monitored product reviews/month
Professional
– $179/month ($1,790 annual billing)
Handle your Amazon business intelligently and professionally
All features in Advanced, Plus:
70,000/orders/month
100 – credits
400 Monitored product reviews/month
Enterprise
– $379/month ($3,790 annual billing)
A complete solution for experienced Amazon sellers
Captain BI integrates with all Amazon marketplaces and websites.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Anson, Faraday, Worthfind
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Captain BI is a business analytics platform that equips sellers with the tools and information they need for a more competitive and profitable Amazon business.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
It may not always be enough to simply compare Captain BI and CustomerSuccessBox against each other. Even though specific features, pricing plans and customer experience are all important and should be considered when making a final decision, you should also check out the recognition and awards won by every solution. Frequently a less dominant software may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which proves that regardless of smaller market presence it’s a significant rival to the solutions that dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
