What is better Capsule CRM or Qualtrics CX? When you need an efficient CRM Software product for your company you must take time to evaluate different alternatives. It doesn’t have to be tricky, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product performs. As an example, on this page you can find Capsule CRM’s overall score of 8.0 and compare it against Qualtrics CX’s score of 9.1; or Capsule CRM’s user satisfaction level at N/A% versus Qualtrics CX’s 100% satisfaction score.
The contrast will help you identify the strengths and weaknesses of each software, and choose which matches your requirements better. Beyond the rich features, the solution that is easy to understand and use is always the better product.
Currently, the most significant services in our CRM Software category are: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
You should note that even though both Capsule CRM and Qualtrics CX may provide a top quality range of features each service might be aimed at a different company size. If you are comparing features you may want to give some attention to a company size they are meant for. Certain features may scale up effectively for big enterprises but if you have a small or medium company it’s usually better to refrain paying for advanced features that you might never actually use.
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