HipChat
NOAWARDS
YET
Pricing:
Starting from $19.50
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Conversation Analytics
- Keyword Spotting
- Marketing Call Tracking
- Geo Contact
- Call Management
- Smart Routing
- Call Center
- Call Security
Pricing Info
Pricing Info
CallTrackingMetrics Essentials Plan
- Basic Call Tracking For Businesses
- $19.50 Per Month – Monthly Subscription Fee
- $ 2.50 Per Month – Local Numbers
- $ 4.50 Per Month – Toll Free Numbers
- $ 0.045 Per Minute – Local Inbound
- $ 0.065 Per Minute – Toll Free Inbound
- $ 0.050 Per Minute – Outbound Calls
- $ 0.018 Per Text
- Unlimited Users
- Various User Access Levels
- API Access
- Local & Toll Free Tracking Numbers in 40 Countries
- Record Calls
- Port Numbers (USA/CA Only)
- Track Online Or Offline Advertising Channels
- Calls Matched to Website Visitor And Ad Click
- Call Whispers
- Forward Calls To Landline. Mobile, Or Softphone
- Route Calls By Schedule
- Route Calls By IVR
- Virtual Voicemail Boxes
- Conference Calls
- Score, Convert, and Tag Calls
- Call Scripts
- Softphone
- Call Tracking Reports By Advertisement Source
- Calls By Keyword, Ad Group, Or Campaign
- Call Center Reports
- ROI Reporting
- Call Notifications
- Google Analytics Integration
- Google AdWords Integration
- WordPress Integration
- Zapier Integration
- Kissmetrics Integration
- Live Listen – $ 0.01
- Call Insights Premium Caller ID – $ 0.20
- Spam Detective – $ 0.02
- Transcriptions With Keyword Spotting – $ 0.08
- Call Encryption – $ 0.01
- FormReactor Embeddable Forms
- Forms Trigger Phone Calls And Notifications
- Receive/Send Text Messages/Multimedia
- Text Notifications
CallTrackingMetrics Advanced Plan
- Call Center and Agency Features
- $ 99.00 Per Month – Monthly Subscription Fee
- $ 1.50 Per Month – Local Numbers
- $ 2.25 Per Month – Toll Free Numbers
- $ 0.035 Per Minute – Local Inbound
- $ 0.050 Per Minute – Toll Free Inbound
- $ 0.029 Per Minute – Outbound Calls
- $ 0.013 Per Text
- Unlimited Users
- Various User Access Levels
- API Access
- Agency Account Structures
- Local & Toll Free Tracking Numbers in 40 Countries
- Record Calls
- Port Numbers (USA/CA Only)
- Track Online Or Offline Advertising Channels
- Calls Matched to Website Visitor And Ad Click
- Call Whispers
- Geo Contact
- Forward Calls To Landline. Mobile, Or Softphone
- Route Calls By Schedule
- Route Calls By IVR
- Virtual Voicemail Boxes
- Conference Calls
- Score, Convert, and Tag Calls
- Call Scripts
- Softphone
- Smart Routing
- Geo Routing
- Call Queues
- Post Call Agent Survey
- Hold Patterns (Music,Voiceover, etc.)
- Auto Dialer
- Call Tracking Reports By Advertisement Source
- Calls By Keyword, Ad Group, Or Campaign
- Call Center Reports
- ROI Reporting
- Call Notifications
- Agency Reporting
- Real-time Agent Dashboard
- Custom Fields
- Google Analytics Integration
- Google AdWords Integration
- WordPress Integration
- Zapier Integration
- Kissmetrics Integration
- Optimizely Integration
- HubSpot Integration
- Salesforce Integration
- Stripe Integration
- CAKE Integration
- Marin Integration
- Marketo Integration
- Kenshoo Integration
- Unbounce Integration
- Bizible Integration
- Maxymiser Integration
- Aquisio Integration
- Live Listen – $ 0.00
- Call Insights Premium Caller ID – $ 0.12
- Spam Detective – $ 0.01
- Transcriptions With Keyword Spotting – $ 0.05
- Call Encryption – $ 0.005
- Agency White Labeling – $99 one time setup and $49 Per Month
- FormReactor Embeddable Forms
- Forms Trigger Phone Calls And Notifications
- Receive/Send Text Messages/Multimedia
- Text Notifications
- Schedule Bulk Text Messaging
CallTrackingMetrics Elite Plan
- Customized For High Volume Customers
- Contact CTM Sales For Pricing Details
- Unlimited Users
- Various User Access Levels
- API Access
- Agency Account Structures
- Local & Toll Free Tracking Numbers in 40 Countries
- Record Calls
- Port Numbers (USA/CA Only)
- Track Online Or Offline Advertising Channels
- Calls Matched to Website Visitor And Ad Click
- Call Whispers
- Geo Contact
- Forward Calls To Landline. Mobile, Or Softphone
- Route Calls By Schedule
- Route Calls By IVR
- Virtual Voicemail Boxes
- Conference Calls
- Score, Convert, and Tag Calls
- Call Scripts
- Softphone
- Smart Routing
- Geo Routing
- Call Queues
- Post Call Agent Survey
- Hold Patterns (Music,Voiceover, etc.)
- Auto Dialer
- Call Tracking Reports By Advertisement Source
- Calls By Keyword, Ad Group, Or Campaign
- Call Center Reports
- ROI Reporting
- Call Notifications
- Agency Reporting
- Real-time Agent Dashboard
- Custom Fields
- Google Analytics Integration
- Google AdWords Integration
- WordPress Integration
- Zapier Integration
- Kissmetrics Integration
- Optimizely Integration
- HubSpot Integration
- Salesforce Integration
- Stripe Integration
- CAKE Integration
- Marin Integration
- Marketo Integration
- Kenshoo Integration
- Unbounce Integration
- Bizible Integration
- Maxymiser Integration
- Aquisio Integration
- Live Listen – customized
- Call Insights Premium Caller ID – customized
- Spam Detective – customized
- Transcriptions With Keyword Spotting – customized
- Call Encryption – customized
- Agency White Labeling – customized
- FormReactor Embeddable Forms
- Forms Trigger Phone Calls And Notifications
- Receive/Send Text Messages/Multimedia
- Text Notifications
- Schedule Bulk Text Messaging
Integrations
Integrations
CallTrackingMetrics supports the following integrations:
- Google Analytics
- Google AdWords
- WordPress
- Zapier
- Kissmetrics
- Optimizely
- HubSpot
- Salesforce
- Stripe
- CAKE
- Marin
- Marketo
- Kenshoo
- Unbounce
- Bizible
- Maxymise
- Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
Company Email
Contact No.
Company's Address
877 Baltimore Annapolis Blvd.
Suite 207
Severna Park, MD 21146
CallTrackingMetrics Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Easy Screen Sharing
- Secure Guest Access
- 256-bit SSL encryption Security
- Drag and Drop File Sharing
- Unlimited Chatrooms
- Full Customization
- Fully Searchable
- Synchronization Access Devices and App
- Searchable History
Pricing Info
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
HipChat Basic – Free
- Mac, Windows, iOS, and Android
- Group chat and IM
- Guest access
- Unlimited integrations
- 5GB File Storage
HipChat Plus – $2/user/month
All HipChat Basic features plus:
- 1-to-1 voice and video calling
- 1-to-1 screen sharing
- History retention controls
- Unlimited File Storage
- Unlimited Searchable Message History
Integrations
HipChat supports integrations with the following business systems and applications:
- Aha!
- Airbrake
- Alias
- AnsswerHub
- Appear.in
- Asana
- Axosoft SocialConnect
- Bamboo
- Bitbucket
- Biztera
- Blossom
- Bonusly
- Boundary
- Bugsnag
- Capistrano
- CircleCI
- Close.io
- Codeship
- Confluence
- Crashlytics
- Datadog
- Desk.com
- DoneDone
- Enchant
- Envoy Visitor Registration
- Exceptional
- Fastlane
- Freshdesk
- Geek Advent
- Github
- GoToMeeting
- Google Cloud Platform
- Google Drive
- Google Hangouts
- Gyazo
- Help Scout
- Helpmonks
- Heroku
- HeyUpdate
- HipGif
- hpmob
- Honeybadger
- Instawell
- Intercom
- JIRA
- Jenkins
- Librato
- Loggly
- MailChimo
- Munin
- Netuitive
- taskblitz
- ZeroCater
- ZenDesk
- Zapier
- Wunderlist
- WorkingOn
- WordPress
- Woopra
- VictorOps
- UserVoice
- Trello
- Travis CI
- teamCity
- Telzio
- StatusPage.io
- Status Hero
- Screenhero Slash Command
- Server Density
- Runscope
- Redmine
- Reamaze
- Raygun
- Quote of The Day
- Pivotal Tracker
- Pingboard
- Pingdom
- PagerDuty
- Panopta
- Opsmatic
- Opsview
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expedia, Netflix, Dropbox, Salesforce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HipChat is a communications platform designed specifically for business team chatting.
Company Email
Contact No.
Company's Address
Level 6, 341 George St
Sydney, NSW, 2000, Australia
HipChat Comparisons
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Both CallTrackingMetrics and HipChat were reviewed by a group of independent B2B experts who prepared a detailed examination of all important elements of every service. Their total score was calculated using our unique SmartScore model which calculates a separate partial score to each component such as: main features, customer support, mobile device support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only thing crucial to a business so we make an effort to pay attention to all sides of a software before calculating its final score.
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