Teamgate
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Activity Dashboard
- Alerts/Notifications
- API Access for Custom Integrations (Fully Documented)
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customer Support
- Data Import/Export
- Document Management
- Document Storage
- Dedicated Account Manager
- Email Integration
- Forecasting
- Internal Chat Integration
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Mobile Access (web)
- Mobile Access (Android and iOS)
- Performance Metrics
- Personal Profiles
- Pipeline Management
- Prospecting Tools
- Referral Tracking
- Roles & Rights
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Self Service Portal
- SSL Secured
- Shared Contacts
- Source Tracking
- Task Management
- Territory Management
- Integrate Third-Party Apps
- GDPR Ready
Pricing Info
Teamgate offers a flexible payment scheme with several SMB and enterprise pricing plans. A free 14-days trial is also available for all packages. Below are the details of paid plans:
Starter – $9/user/month (billed annually)
- Basic customer relationship management for up to 5 users
Professional – $26/user/month (billed annually)
- Advanced sales CRM for any size team
Enterprise – $65/user/month (billed annually)
- Premier sales CRM with all the integrations you need
Integrations
Teamgate integrates with the following systems and applications:
- Zendesk
- LinkedIn Shuttle
- PieSync
- Intercom
- Twilio
- QuickBooks
- Xero
- SurveyMonkey
- Zapier
- Freshdesk
- Google Calendar
- Google Suit
- WordPress
- Nexmo
- Open API
- Slack
- Outlook
- Thunderbird
- Office 365 Calendar
- Integromat
- Nexmo
- OpenStreetMap
Integrations with Zapier:
- Trello
- Wufoo
- MailChimp
- JotForm
- Gmail
- 123ContactForm
- FormStack
- ContactUs.com
- Asana
- Basecamp
- Evernote
- Hubspot
- Braintree
- Callrail
- Autopilot
- EventBrite
- Dropbox
- Facebook Ads
- ProjectManager.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avis, EuroCash, BNI, LP Express, FranklinCovey, Bauer, Eurospedition
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Teamgate is a service that can increase your sales and your sales reps' performance and efficiency.
Company Email
info@teamgate.com
Contact No.
Company's Address
11, Cundy Road, London
E16 3DJ
UK
Teamgate Comparisons
Popular Teamgate Alternatives
It may not always be enough to just compare Bright Pattern and Teamgate against one another. Even though useful features, pricing plans and user reviews are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards merited by each solution. In many cases a less dominant app may turn out to be an excellent choice that was a winner of many industry awards such as our Supreme Software Award which shows that regardless of smaller market presence it’s a worthy rival to the software that dominate the market.
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