What is better Bria or Kommunicate? When comparing Bria and Kommunicate, it is simple to see which Customer Support Software product is the more suitable option. This guarantees that your business can select the most productive and effective application. You can study the details, for example available tools, pricing, plans offered by each vendor, offer conditions, and more
We also let you evaluate their total scores to know which one appears to be better. Bria has 8.5 points for overall quality and 98% rating for user satisfaction; while Kommunicate has 8.7 points for overall quality and 96% for user satisfaction. You can also check which vendor is more dependable by sending an email request to both and check which vendor replies faster.
People who don't have much time or could use a VoIP Software suggestion from our experts may want to try out these top choices for the current year: RingCentral, 8×8 VoIP Phone Service, Slack.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
Every time you compare various Customer Support Software solutions you shouldn’t just study their list of features and provided pricing packages. Keep in mind the service must be matching your requirements and business so the more flexible their offer the better. Check what OSes are supported by Bria and Kommunicate and ensure you will obtain mobile support for whichever devices you work on in your company. You should also find out which languages and geographies are supported, as this may be a critical factor for many businesses.
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