What is better Bria or CloudAgent? To ensure that you purchase the most helpful and productive Customer Support Software for your company, you need to compare products available on the market. For instance, here it is possible to match Bria’s overall score of 8.5 against CloudAgent’s score of 7.2. You can also review their general user satisfaction: Bria (98%) vs. CloudAgent (100%).
Furthermore, you can compare their good and bad points feature by feature, including their contract conditions and prices. By comparing products you are sure that you pick the right software for your requirements. It’s clear you have to know your specific needs to realize which software meets those needs.
People who want to save some time or need a VoIP Software suggestion from our team may want to investigate these top choices for this year: Slack, 8×8 VoIP Phone Service, RingCentral.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
If you research different Customer Support Software apps you shouldn’t simply look at their features list and available pricing plans. Pay attention to the fact that the solution should be matching your requirements and company so the more flexible their offer the better. Find our which systems are supported by Bria and CloudAgent and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this might be a critical factor for many businesses.
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