bpm’online CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Data Management integrated with Twitter, Facebook, and LinkedIn
- Lead Management with export function (MS Excel, website, other sources)
- Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
- Sales Management for opportunity, quota, pipeline, projections, and forecasts
- Document Management compatible with MS Word
- Knowledge Management online library
- Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
- Analytics with real-time diagrams, customizable reports, and dashboards
- Administrative Tools with wizards to manage lookups, data fields, and processes without programming
- bpm’online CRM mobile apps for iOS and Android devices
Pricing Info
Pricing Info
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
- Ideal for small and medium businesses with direct sales teams
- Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
- Ideal for e-commerce
- A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
- Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
- Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
- Cloud – $27 (1000 active contacts/month billed annually)
- Active contact is a contact included in one or more campaigns within a 12-month period
- Up to 365 emails per year can be sent to one active contact
- Custom pricing with the purchase of 50,000+ active contacts
User License
- Cloud – $50/user/month billed annually
- On-site – $850 per license/lifetime
- With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
- Cloud – $35/user/month
- On-site – $600 per user
- Ideal for companies looking to automate helpdesk and contact center operations
- A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
- Cloud – $50/user/month
- On-site – $850 per user
- Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
- Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Integrations
Integrations
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
- Google Contacts
- Google Calendar
- LDAP
- IMAP
- MS Exchange
- Google Maps
- OpenStreetMap
- MailChimp
- Mandrill
- MS Outlook
- MS Word
- MS Excel
- SmartCloud Connect
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bpm'online is a leading software platform that focuses on business process automation and CRM.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St., 6th Floor,
Boston, MA 02210
bpm’online CRM Comparisons
Popular bpm’online CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email Feedback Gathering
- Widget Feedback Gathering
- Social Media Feedback Gathering
- SMS Feedback Gathering
- App-Based Feedback Gathering
- Feedback Entries Filters
- Customer Grouping & Segmentation
- Public Board Option
- Reward Program & Management
- Real-Time Insights
- API & Webhooks
- Slack Integration
- Zapier Integration
Pricing Info
Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.
Free Plan – Free
- 200 Feedback Entries per Month
- 1 Feedback Carrier
- 5 Team Members
- Reports & Insights
- 1,000 Emails per Month
- Zapier Integration
- 5/7 Ticket Support
Standard Plan – $49.90/month or $548.90/year
- All Free Plan Features
- Unlimited Feedback Entries
- 5 Feedback Carriers
- 20 Team Members
- 15,000 Emails per Month
- 500 SMS per Month
- Custom Links
- 7/7 Ticket Support
Enterprise Plan – $139.90/month or $1,538.90/year
- All Standard Plan Features
- Unlimited Feedback Entries
- Unlimited Feedback Carriers
- Unlimited Team Members
- 150,000 Emails per Month
- 1,500 SMS per Month
- Custom Domain
- Phone Support
Custom Plan – request a quote
- All Enterprise Plan Features
- Unlimited SMS
- Unlimited Email
- Custom Question Types
- Custom Reward Program
- Custom API Integration
- Custom Notifications
All plans include the following:
- Simple Survey Builder
- Multiple Question Types
- Multiple Reward Types
- API & Webhooks
- Email & Slack Notifications
Integrations
Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An organized and gamified feedback gathering application for businesses.
Company Email
contact@feedier.com
Company's Address
Alkalab SAS
16 Place Caulier
5900 Lille
France
Feedier Comparisons
Popular Feedier Alternatives
You shouldn’t count on simply a wide range of functionalities and adjustable pricing plans from a popular CRM Software. Almost as important as main features is a top-notch customer support. You want to ensure that when you have any questions about bpm'online CRM or Feedier, or you run into a problem, or perhaps you’ll need to ask for a specific revision or feature useful to your company you can count on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can benefit from individual training or at least a knowledge base you can use.
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