What is better bpm'online CRM or eKomi? With a wide range of functions, pricing, details, and more to compare, finding the right CRM Software for your organization is tough. Nevertheless by working with our system, it is simple to match the characteristics of bpm'online CRM and eKomi as well as their general score, respectively as: 9.3 and 8.3 for overall score and 100% and N/A% for user satisfaction.
You can also evaluate them feature by feature and find out which software is a more suitable fit for your business. Don’t forget to use a free trial first before subscribing to experience how the solution can benefit you in practical situations.
We realize that not all companies have enough time to test a large number of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the CRM Software category are: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.
Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.
eKomi integrates with the following business systems and applications:
Google
Magento
PrestaShop
Shopify
WooCommerce
Volusion
IBM WebSphere
MIVA
ShopWare
DreamCommerce
JTL Shop
Gambio
OXID eSales
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Allianz, BMW Motors
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
eKomi provides online merchants, large eCommerce businesses, and even global brands with a string of innovative, easy-to-implement SaaS solutions for gathering feedback.
In case you are still having second thoughts about which service will work best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular each software is and how large is its online presence. For example, in case of Facebook bpm'online CRM has 6261 likes on their official page while eKomi profile is liked by 1259 users.
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