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Compare eKomi vs Trustpilot

What is better eKomi or Trustpilot? Buying the best CRM Software product is all about comparing various solutions and figuring out the top application for your specific needs. Our proprietary system gives you a brief look at the general rating of eKomi and Trustpilot. For general quality and performance, eKomi scored 8.3, while Trustpilot scored 8.7. On the other hand, for user satisfaction, eKomi earned 100%, while Trustpilot earned 94%.

Below it's also possible to look at their features, terms, plans, etc. to see which application will be more appropriate for your company. An important element to check is whether the app lets you to enable/disable restrictions on various types of users to limit the exposure of any critical business data.

Right now, the leading solutions in our Feedback & Reviews Management Software category are: Yotpo, SoGoSurvey, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback and Review Request
  • Review Generation
  • Review Management
  • Social Recommendation
  • Third Party Integrations

Pricing Info

eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.

Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AXA, Allianz, BMW Motors

Integrations

eKomi integrates with the following business systems and applications:

  • Google
  • Magento
  • PrestaShop
  • Shopify
  • WooCommerce
  • Volusion
  • IBM WebSphere
  • MIVA
  • ShopWare
  • DreamCommerce
  • JTL Shop
  • Gambio
  • OXID eSales

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

eKomi provides online merchants, large eCommerce businesses, and even global brands with a string of innovative, easy-to-implement SaaS solutions for gathering feedback.

Company Email

info@ekomi-us.com

Contact No.

Company's Address

9107 Wilshire Blvd., Suite 450
Beverly Hills, CA 90210
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Rate and review over 120,000 companies in over 20 categories
  • Receive and publish customer reviews
  • Design and send out review request forms to your best customers
  • Discover, filter, and respond to reviews received from customers
  • Integrate reviews with third-party apps

Pricing Info

Trustpilot offers four enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your business:

Free – $0/month

  • Basic starter package

Lite – from $299/month (annual billing)

  • Collect and display reviews on-site
  • Improve advertising RO

Pro – from $549/month (annual billing) 

  • All Lite features
  • Improve website conversion rates
  • Make data-driven business decisions
  • Increase social media presence

Enterprise – Contact for Enterprise Pricing

  • All Pro features
  • Complete customization
  • Comprehensive account management
  • Integrate with in-house business tools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WordPress, Travelex, Dior

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Trustpilot is the online standard in building better customer experiences. It connects consumers with the companies they buy from.

Company Email

support@trustpilot.com

Contact No.

Company's Address

245 Fifth Avenue
New York, NY 10016
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Please pay attention to the fact that even though both eKomi and Trustpilot may have an outstanding range of features every product might be designed for a different company size. If you are studying different apps you should give some attention to a business size they are aimed at. Specific features may scale up efficiently for huge enterprises but if you run a small or mid-sized company it’s usually more sensible to stay away from paying for complex functionalities that you might never have a chance to use.

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