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Compare eKomi vs TrustSpot

What is better eKomi or TrustSpot? Today’s firms require the most effective CRM Software product to remain competitive. On this page we help you with buying the right solution, by allowing you to evaluate eKomi and TrustSpot down to the very details of their individual features.

It is also possible to make use of our total scoring values, which rate the software overall quality and performance. eKomi got a 8.3 score, while TrustSpot has a score of 8.2. Likewise, you can compare their general user satisfaction rating: 100% (eKomi) against 100% (TrustSpot). Bear in mind to opt for the software that best answers your top needs, not the solution with the higher number of features.

We realize that not all businesses have the time to scrutinize a large number of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Feedback & Reviews Management Software category are: SoGoSurvey, Yotpo, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback and Review Request
  • Review Generation
  • Review Management
  • Social Recommendation
  • Third Party Integrations

Pricing Info

eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.

Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AXA, Allianz, BMW Motors

Integrations

eKomi integrates with the following business systems and applications:

  • Google
  • Magento
  • PrestaShop
  • Shopify
  • WooCommerce
  • Volusion
  • IBM WebSphere
  • MIVA
  • ShopWare
  • DreamCommerce
  • JTL Shop
  • Gambio
  • OXID eSales

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

eKomi provides online merchants, large eCommerce businesses, and even global brands with a string of innovative, easy-to-implement SaaS solutions for gathering feedback.

Company Email

info@ekomi-us.com

Contact No.

Company's Address

9107 Wilshire Blvd., Suite 450
Beverly Hills, CA 90210
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Pricing Info

TrustSpot offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Startup – $29/month

  • 300 Review Requests
  • +100 Free Kickstart Credits
  • Coupon Marketing
  • Smart Review Reminders
  • On-Site Trust Badges

Growth – $79/month

  • 1,000 Review Requests
  • +300 Free Kickstart Credits
  • Review Request Customization
  • Product Reviews
  • On-Site Trust Widgets
  • On-Site Trust Carousel

Premium – $149/month

  • 3,000 Review Requests
  • +1,000 Free Kickstart Credits
  • Respond To Reviews
  • Facebook Page Review Tab
  • Visual Marketing
  • Featured Product Upsells
  • On-Site Trust Tab

Ultimate – $399/month

  • 6,000 Review Requests
  • +6,000 Free Kickstart Credits
  • Custom Widget API
  • Product Q&A
  • Dedicated Success Manager
  • Priority Support
  • Design Consulting
  • Full Service Onboarding

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bargain Games UK, Panzer Wrecks, Valley Craft, Select Chauffeurs

Integrations

TrustSpot integrates with the following business systems and applications:

  • Shopify
  • Bigcommerce
  • Magento
  • WooCommerce
  • PrestaShop
  • OpenCart

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TrustSpot is a business review and reputation management platform that allows companies to automatically gather quality, 100% verified buyer reviews for their business.

Company Email

support@trustspot.io

Contact No.

Company's Address

13506 Summerport Village Pkwy, Suite 1006
Windermere, FL 34786
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

It may not always be sufficient to just compare eKomi and TrustSpot against each other. While reliable features, pricing and customer experience are all important and should be taken into account when making a final decision, you should also check out the recognition and awards won by each app. In many cases a less popular software may turn out to be an amazing choice that was distinguished with industry awards such as our Great User Experience Award which shows that despite smaller market presence it’s a worthy rival to the apps that dominate the market.

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