What is better bpm'online CRM or Contactually? Various businesses demand different types of CRM Software. To learn which solution suits you, think of reviewing various alternatives feature by feature including their conditions and prices. Similarly, you may get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.
The results are: bpm'online CRM (9.3) vs. Contactually (9.0) for general quality and usefulness; bpm'online CRM (100%) vs. Contactually (97%) for user satisfaction rating. Examine their high and low points and decide which software is a better option for your company. An effective, simple way is to note down the strengths and weaknesses of both applications next to each other and check which software comes on top.
We did our best to prepare reviews of all popular CRM Software solutions available on the market, but among them these three caught our special attention: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
In the event you continue having second thoughts about which solution will work best in your case it might be a good idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular a given software is and how wide is its online presence. For example bpm'online CRM Twitter profile has currently 2278 followers. At the same time Contactually Twitter is followed by 5142 people.
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