What is better bpm'online CRM or Contactually? To ensure that you get the most useful and productive CRM Software for your firm, you need to compare products available on the market. For instance, here you may match bpm'online CRM’s overall score of 9.3 against Contactually’s score of 9.0. You can also compare their general user satisfaction: bpm'online CRM (100%) vs. Contactually (97%).
What’s more, you can review their pros and cons feature by feature, including their offered terms and prices. By comparing products you are sure that you choose the best software for your budget. It’s clear you must understand your unique needs to realize which service addresses those needs.
Users who want to save some time or could use a CRM Software suggestion from our experts may want to investigate these top choices for this year: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
In case you are still having second thoughts about which solution will perform best for your business it may be a sensible idea to analyze each service’s social metrics. These metrics are frequently an indicator of how popular each app is and how extensive is its online presence. For instance bpm'online CRM Twitter profile has currently 2278 followers. At the same time Contactually Twitter is followed by 5142 users.
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