What is better BotPenguin or Remedyforce? There is a wide range of Help Desk Software products out there today. The simplest way to find out which one fits your needs best is to check them side by side. As an example, here you can examine BotPenguin and Remedyforce for their overall score (8.6 vs. 8.1, respectively) or their user satisfaction rating (96% vs. 83%, respectively).
You can even review their capabilities and pricing terms as well as other valuable information below. When matching products be sure to analyze their related advantages and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, keep in mind to check other factors like security, backup, usability, and customer service.
Users who are pressed for time or would like to get a Live Chat Software suggestion from our team may want to examine these top choices for the current year: Vision Helpdesk, Zendesk, Pipedrive.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
No Help Desk Software will be perfect enough to cover all the requirements of a company. Even though key features of BotPenguin and Remedyforce are important you should also thoroughly study the integrations offered by each solution. Very often your team will already be making use of various kinds of SaaS software in your company and it’s definitely better to select software that integrate well with one another. That way you will be able to ensure an effortless exchange of information between your teams and services, which can considerably reduce time spent on migrating between one product and the next.
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