8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Messaging Groups
- Contact List Access
- Offline Messaging
- File Distribution
- IM Client Updates and Branding
- Terminal Server Support
- User Online Status
- Centralized Notification
- Command Line Interface
Pricing Info
Pricing Info
Bopup offers the following basic and enterprise pricing packages:
Self-Hosted IM Solutions
Bopup Observer – starts at $6.90 per license
- Starts with up to 10 Concurrent Connections
- Price rates go down as the number of Concurrent Connections increases
Bopup Messenger – starts at $12.90 per license
- Starts with up to 10 Concurrent Connections
- Price rates go down as the number of Concurrent Connections increases
Bopup Communication Server – $199 per license
Software Bundles
Standard – $460 per license
- IM server + 25 concurrent users
Office Pack – $725 per license
- IM server + 50 concurrent users
Enterprise Pack – $1,250 per license
- IM server + 50 concurrent users
Integrations
Integrations
Bopup integrates with the following business systems and applications:
- Active Directory
- Citrix
- Terminal Servers
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MedData, Minnesota Urology, Asheville Medicine & Pediatrics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A client/server instant messaging system that offers secure chat and encrypted text messaging for companies and wide-range of businesses.
Company Email
info@bopup.com
Contact No.
Company's Address
B Labs
Konakovo, Moskva
Russian Federation
Bopup IM Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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The solutions examined on this page are only a small sample of our entire Communications Software category and you should take into account that there might be more desirable alternatives available. If you would like to guarantee you make the best possible choice for your business we definitely encourage you to try out more software first. You can also consider to check out our top 10 Communications Software list to find out which products are currently the highest-ranking ones and leaders in the market.
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