What is better BoldDesk or Groove? Assessing products for the top Help Desk Software doesn't have to be hard. On our review platform, you can easily match BoldDesk and Groove and immediately analyze their differences. We allow you to examine their capabilities, supported devices, level of support, pricing, terms, and many more.
You can also assess their overall score (8.0 for BoldDesk vs. 9.5 for Groove) and overall customer satisfaction level (96% for BoldDesk vs. 91% for Groove). Take your time and examine your top options and determine which one is right for your company. Similarly, you have to assess the software company’s credibility; are they reliable and will they still be on the market in a few years time?
If you would like to quickly decide on the best Help Desk Software according to our experts we suggest you check out these services: Freshdesk, Salesforce Service Cloud, Zendesk.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
All the data, details and opinions that we presented in this comparison were gathered from official company pages, advertising content available online, real-life experience from real customers as well as our individual hands-on use of every software by an expert. We put a lot of effort to comprehensively analyze each solution, so we not only examine it ourselves, but we also correlate our findings with opinions of other members from the SaaS community.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
