BMC Remedy 9
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Smart Reporting
- Incident Management
- MyIT Self Service
- Problem Management
- Knowledge Management
- Service Request Management
- Asset and Service Level Management
- Developer Studio
- Platform Administration
- Configuration Management
- Virtual Chat
- Custom Applications
- Release Management
Pricing Info
Pricing Info
Pricing is available on by quote basis. Contact BMC Remedy directly for more details.
Integrations
Integrations
BMC Remedy 9 offers integration with the following business systems and applications:
- NetCool
- Tivoli
- Qualys
- xMatters
- SCOM
- Solar Winds
- Single Sign-On (SSO)
- SAP
- HP Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Eaton, Mercator, China Pacific Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BMC Remedy 9 is a mobile-first digital service management platform built for boosting workforce productivity. It makes complex IT simple.
Company Email
education@bmc.com
Contact No.
Company's Address
2103 CityWest Boulevard
Houston, Texas 77042
BMC Remedy 9 Comparisons
Popular BMC Remedy 9 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Help Desk Solution
- Multi-Channel Customer Service
- Complaint Management Solution
- Case Management
- Live Chat Support
- Service Desk
- Ticketing Solution
- Customer Relationship Management
- Knowledge Base Management
- Facilities Management
- Social Media Customer Service
Pricing Info
Wowdesk offers the following basic and enterprise pricing packages:
Starter – $6/user/month
- Help Center
- Basic Workflow
- Business rules
- Social media channels
- Knowledgebase
Professional – $30/user/month
- All Starter features
- Unlimited live chat
- Advanced workflow capabilities
- Advanced SLA
- IP whitelist
Enterprise – $60/user/month
- Business process management
- Customized reports
- Integration and connectors
- 24×7 support
Integrations
Wowdesk integrates with the following business systems and applications:
- Active Directory
- Third party CRM
- SMS gateways
- Google Business apps
- Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Company Email
sales@wowdesk.com
Contact No.
Company's Address
Wowdesk, Inc.
3616 Kirkwood Highway, Suite A #1553
Wilmington, DE 19808
United States
Wowdesk Comparisons
Popular Wowdesk Alternatives
In the event you are still having doubts about which app will work best for your business it might be a sound idea to check out each service’s social metrics. These metrics are quite often a sign of how popular a given software is and how big is its online presence.For example, if you check BMC Remedy 9 LinkedIn page you’ll see that they are followed by 101892 users. In case of Wowdesk the volume of followers on their LinkedIn page is 4.
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