What is better BMC Remedy 9 or HP Service Manager? A great way to find the right Help Desk Software product for your company is to evaluate the solutions against each other. Here you can compare BMC Remedy 9 and HP Service Manager and see their features compared contrastively to help you choose which one is the better product.
Also, you can examine their overall ratings, including: overall score (BMC Remedy 9: 8.3 vs. HP Service Manager: 8.3) and user satisfaction (BMC Remedy 9: 97% vs. HP Service Manager: 84%). Analyze their distinctive features and similarities and find out which one outperforms the other. Likewise, imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
We know that not all companies have enough time to test dozens of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the category are: .
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
You should note that while both BMC Remedy 9 and HP Service Manager may provide a reliable array of features every app may be designed for a different company size. If you are comparing features you should pay attention to a business size they are aimed at. Specific functionalities could scale up with no problem for big enterprises but if you have a small or mid-sized company it’s frequently more sensible to stay away from paying for advanced features that you may never actually use.
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