What is better Birdeye or SmartKarrot? If you want to get a easy way to learn which Customer Experience Management Software product is better, our proprietary system gives Birdeye a score of 9.0 and SmartKarrot a score of 7.4 for general quality and performance. In addition, Birdeye is rated at 97%, while SmartKarrot is rated 100% for their user satisfaction level.
You can also compare their product details, including features, tools, options, plans, costs, and others. Find out whether the solution lets you to customize at least part of its processes to make sure the software matches your own business workflows.
We did our best to review all popular Reputation Management Software services available on the market, but among all the ones we reviewed these three caught our special attention: Hootsuite, Qualtrics CX, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
SmartKarrot is built for small and medium-sized subscription businesses and tech companies. You may contact the vendor for enterprise pricing and request for a quote.
When you pick a software that you think will be an actual asset for your company you shouldn’t just pay attention to what reviewers have to say about it. In many cases individual experience with the product may change, depending on your own preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each software to give you a reliable overview of how actual users of Birdeye and SmartKarrot rate their contact with the software. Our algorithm is based on detailed analysis of product mentions on other websites, social media as well as blogs, so you will obtain a comprehensive and reliable landscape of what other customers think about each product. In this example Birdeye has a total satisfaction rating at 97% while for SmartKarrot 100% of people express they had a positive experience with it.
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