What is better Birdeye or Pulsedesk? Choosing the most appropriate Customer Support Software for your business is hard with various features, choices, and terms to choose from. But, depending on our review directory will allow you to cut down the selection steps by reading all key services in a single place.
For example, you can compare Birdeye and Pulsedesk for their features and overall scores, in this case, 9.0 and 8.9, respectively. Likewise, you can compare which product has superior general user satisfaction rating: 97% (Birdeye) and 98% (Pulsedesk) to learn which solution is the better option for your organization. Don’t simply pick the software with the lowest price, but the service that has the best value for your money.
Our experts made sure to prepare reviews of all popular Reputation Management Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: Yotpo, Qualtrics CX, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
No Customer Support Software will be perfect enough to solve all the requirements of a company. Even though key functionalities of Birdeye and Pulsedesk are obviously a priority you should also carefully examine the integrations offered by every app. In many cases your team will already be making use of other types of B2B software in your company and it’s definitely wiser to select apps that integrate well with each other. With that approach you can be certain of a smooth transfer of information between your teams and services, which can significantly reduce time wasted on migrating between one product and the other.
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