What is better Birdeye or Kixie? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is will work better for your company. For overall product quality, Birdeye received 9.0 points, while Kixie gained 7.7 points. Meanwhile, for user satisfaction, Birdeye scored 97%, while Kixie scored N/A%.
Information regarding their characteristics, tools, supported platforms, customer support, etc. are available below to provide you with a more correct review. Keep in mind to get only the functions that you need so you don’t waste money for features that you won’t be using.
In the event you have to quickly locate the optimal Reputation Management Software according to our review team we recommend you try out the following solutions: Yotpo, Qualtrics CX, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
It may not always be enough to simply compare Birdeye and Kixie with each other. Although reliable features, pricing plans and customer comments are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards claimed by every service. Frequently a less dominant service may turn out to be an excellent choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that despite limited market popularity it’s a worthy contender to the apps that rule the market.
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