What is better Birdeye or Gigya? Getting the most effective Customer Support Software for your firm is essential to growing your company’s effectiveness. In our platform, it is simple to assess a wide range of solutions to see which one is the ideal software for your needs. Here you can match Birdeye vs. Gigya and examine their overall scores (9.0 vs. 7.5, respectively) and user satisfaction rating (97% vs. 97%, respectively).
You can also browse the specifics of costs, conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, choose the software that lets you to scale the features and price terms to complement your sales growth or lack of it.
At this time, the top products in our Reputation Management Software category are: Qualtrics CX, Yotpo, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
No Customer Support Software will be able to solve all the requirements of a company. Though core features of Birdeye and Gigya are obviously a priority you should also carefully analyze the integrations offered by every solution. In many cases you will already be making use of other types of SaaS software in your company and it’s always better to choose solutions that integrate well with one another. If you do that you will be able to guarantee an effortless transfer of information between your teams and software used, which can really reduce time devoted to migrating between one app and the other.
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