What is better Birdeye or Ebsta? We are here to simplify the whole process of contrasting Customer Experience Management Software products for you. For instance, on this page you can examine the overall performance of Birdeye (9.0) and compare it with the overall performance of Ebsta (8.0). It's also possible to match their overall user satisfaction rating: Birdeye (97%) vs. Ebsta (100%).
Likewise, research their capabilities thoroughly to check which product can better address your company’s requirements. In general, any business app has to let you to quickly see the big picture, at the same time allowing you quick access to the details.
Our team put a lot of effort to review all popular Reputation Management Software products that you can find out there, but among them these three deserved our special attention: Qualtrics CX, Yotpo, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Ebsta offers two SMB and enterprise pricing plans for you to choose from. Meanwhile, if you want a package that is tailored to the unique needs of your organization or team, please contact the vendor. Here are the details:
Inbox – $30/user/month or $360/user/month (paid annually)
Integrate with Salesforce
Synchronize contacts, calendars, and emails automatically
Unlimited Email Monitoring
Set Up Personalized Workflows
Meeting Scheduler
Send Out Emails Later
Integration with more than 50 websites
Team – $50/user/month or $600/user/year (paid annually)
If you are still having second thoughts about which software will be best for your company it might be a sound idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular a given product is and how large is its online presence.For example, if you analyze Birdeye LinkedIn profile you’ll learn that they are followed by 152770 people. In case of Ebsta the volume of followers on their LinkedIn page is 808.
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