What is better Better Uptime or NinjaOne (Formerly NinjaRMM)? With a wide range of features, pricing, conditions, and more to check, determining the best IT Management Software for your firm is hard. Nevertheless by working with our system, it is simple to match the features of Better Uptime and NinjaOne (Formerly NinjaRMM) as well as their general score, respectively as: 9.1 and 8.6 for overall score and 100% and 93% for user satisfaction.
You can also compare them feature by feature and see which application is a better fit for your enterprise. Don’t forget to use a trial version first prior to getting a plan to see how the software can benefit you in practical situations.
Our team put a lot of effort to prepare reviews of all popular IT Management Software products available out there, but among all the ones we reviewed these three caught our special attention: Norton Security, monday.com, aqua cloud.
Better Uptime offers a basic plan, which is free, and four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the plan that best suits your requirements.
Basic Plan – $0
10 Monitors
3-minute Checks
Free Email Alerts
Slack, MS Teams
Second By Second Incident Timeline
Custom Sub-domain with HTTP(s)
Restful HTTP API
Historical Uptime & SLA
Two-Factor Authentication
GDPR-compliant
Email Support
Freelancer Plan – $30/month ($24/month if billed annually)
Single-user account
50 Monitors
30-Second Checks
Everything in the Basic Plan
Unlimited Phone Calls Alerts
Push Notifications (iOS, Android)
SMS
Post-mortems
Smart Incident Merging
Screenshots & Error Logs
Multi-step Incident Verification
Multi-location & Geo-specific Checks
Heartbeat Monitoring
Customizable Status Page Design
Heroku Integration
Incident Cause Synthesis
Small Team Plan – $80/month ($64/month if billed annually)
Up to 5 team members
100 monitors
Unlimited Phone Calls and SMS Alerts
Everything in the Freelancer Plan
Comments & Collaboration
On-call Calendar & Scheduling
Ping
SSL Monitoring
Public Status Subscriptions (API & E-mail)
Team Member-based Segmentation
Incident Escalation
200+ Integrations
Role-Based Access Control
Business Plan – $150/month/team ($120/month/team if billed annually)
5 Members/Team Included (add $30/mo for each additional members)
Better Uptime is an all-in-one infrastructure monitoring software for website uptime monitoring, incident management, as well as for sharing your status with your clients.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You shouldn’t expect only a broad range of functionalities and scalable pricing from a credible IT Management Software. Almost as important as main features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about Better Uptime or NinjaOne (Formerly NinjaRMM), or you struggle with some problems, or perhaps you’ll need to request a certain revision or functionality beneficial to your company you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to benefit from individual training or at the very least an FAQ you can use.
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