What is better Better Uptime or Freshservice? We are here to streamline the process of assessing IT Management Software products for you. For instance, on this page you can look at the overall performance of Better Uptime (9.1) and compare it with the overall performance of Freshservice (9.4). You can also match their overall user satisfaction rating: Better Uptime (100%) vs. Freshservice (97%).
Likewise, lexamine their services carefully to find out which product can better address your company’s requirements. Generally, any business app has to let you to immediately see the big picture, at the same time giving you quick access to the details.
We realize that not all companies have the time to scrutinize a large number of various solutions, so we created a list of suggestions that you may find useful. Our top choices for the IT Management Software category are: Norton Security, aqua cloud, monday.com.
Better Uptime offers a basic plan, which is free, and four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the plan that best suits your requirements.
Basic Plan – $0
10 Monitors
3-minute Checks
Free Email Alerts
Slack, MS Teams
Second By Second Incident Timeline
Custom Sub-domain with HTTP(s)
Restful HTTP API
Historical Uptime & SLA
Two-Factor Authentication
GDPR-compliant
Email Support
Freelancer Plan – $30/month ($24/month if billed annually)
Single-user account
50 Monitors
30-Second Checks
Everything in the Basic Plan
Unlimited Phone Calls Alerts
Push Notifications (iOS, Android)
SMS
Post-mortems
Smart Incident Merging
Screenshots & Error Logs
Multi-step Incident Verification
Multi-location & Geo-specific Checks
Heartbeat Monitoring
Customizable Status Page Design
Heroku Integration
Incident Cause Synthesis
Small Team Plan – $80/month ($64/month if billed annually)
Up to 5 team members
100 monitors
Unlimited Phone Calls and SMS Alerts
Everything in the Freelancer Plan
Comments & Collaboration
On-call Calendar & Scheduling
Ping
SSL Monitoring
Public Status Subscriptions (API & E-mail)
Team Member-based Segmentation
Incident Escalation
200+ Integrations
Role-Based Access Control
Business Plan – $150/month/team ($120/month/team if billed annually)
5 Members/Team Included (add $30/mo for each additional members)
Better Uptime is an all-in-one infrastructure monitoring software for website uptime monitoring, incident management, as well as for sharing your status with your clients.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
In case you continue having second thoughts about which app will work best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular each service is and how large is its online presence. For example, in case of Facebook Better Uptime has 40 likes on their official profile while Freshservice profile is liked by 7557 users.
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