What is better Backlog or ScreenConnect? When selecting the appropriate Collaboration Software for your business it is recommended that you examine the features, pricing, as well as other important data regarding the product and vendor. Here, you can check the similarities and distinctions between Backlog (overall score at 9.1 and user satisfaction at 98%) and ScreenConnect (overall score at 9.0 and user satisfaction at 96%).
You can also check their particulars elements, such as services, plans, rates, terms, etc. Similarly, analyze the terms thoroughly for information on extra charges, such as, setup fees, separate support plan, upgrade fees, disk space fees, and others.
Our team put a lot of effort to review all popular Project Management Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Smartsheet, Wrike, monday.com.
An online all-in-one solution dedicated to the rare combination of project and code management for teams involved in software development. It combines project tracking and developer tools in one platform, as well as a powerful bug tracking feature that outlines and organizes reported issues for the developer teams to follow easily.
Company Email
Contact No.
Company's Address
1 Chome-8-6 Daimyo, Chuo Ward,
Fukuoka, Fukuoka Prefecture 810-0041,
Japan
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Please keep in mind that while both Backlog and ScreenConnect may provide a reliable set of features every software may be aimed at a different company size. If you are comparing features you may want to pay attention to a company size they are aimed at. Some elements may scale up well for huge enterprises but if you have a small or medium business it’s frequently more sensible to refrain paying for customized features that you may never actually use.
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