Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dynamic Connections
- Document Route Creation
- Workflow Creation
- Workflow Triggers
- On-Demand Information Access
- In-App Document Correction
- In-App Document Resubmission
- Retry Definitions
- File Conversion
- File Drag-and-Drop Function
- Data Validation Definition
- Lookup Tables
- Data Replacement
- SSL Security
- Certificates Security
- Security Time-Stamps
- User-Defined Document Transparency
- Report Generation
- Report Customization
- Data Export to Excel
- Document Storage
Pricing Info
Integrations
Integrations
Babelway has an open API which allows businesses to integrate with any third-party application.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Wabco, TradeShift, Taulia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A B2B collaboration solution that provides a platform for partners and collaborators to seamlessly connect their workflows with each other.
Company Email
info@babelway.com
Company's Address
2150 South 1300 East, Suite 500
Salt Lake City, UT 84106
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
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Almost as important as functionalities and customer support responsiveness are pricing plans given by Babelway and Freshchat. Even though cost should not be a deciding factor it’s definitely a key thing to consider. You should expect a flexible pricing package that can be adjusted to your company size and effortlessly scaled up every time your business expands. Make sure you don’t choose packages that include advanced tools that you won’t find useful and always try to get in touch with the vendor directly because enterprises can frequently benefit from discounts. You should also give a chance to a free trial or demo of each app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with Babelway and Freshchat.
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