What is better AzureDesk or DeskXpand? To successfully find the most helpful and productive Help Desk Software for your business, you need to compare products available on the market. For instance, here you can match AzureDesk’s overall score of 8.0 against DeskXpand’s score of 8.0. You can even compare their general user satisfaction: AzureDesk (100%) vs. DeskXpand (98%).
What’s more, you can evaluate their strengths and weaknesses feature by feature, including their contract conditions and costs. By comparing products you are sure that you pick the right software for your company. It’s clear you have to know your unique needs to realize which service matches those needs.
In the event you have to quickly identify the optimal Help Desk Software according to our review team we recommend you check out one of these products: Zendesk, Salesforce Service Cloud, Freshdesk.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Please pay attention to the fact that while both AzureDesk and DeskXpand may offer a top quality set of features each product may be designed for a different business size. If you are analyzing various solutions you may want to focus on a business size they are aimed at. Specific elements might scale up well for big enterprises but if you run a small or mid-sized company it’s often better to refrain paying for advanced features that you might never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
