What is better AVOXI Genius or YakoVoice? Getting the best Customer Support Software for your company is complicated with too much features, choices, and terms to check. On the other hand, depending on our review directory will make it possible for you to cut down the necessary steps by reading all key software in one location.
For example, you can contrast AVOXI Genius and YakoVoice for their functions and overall scores, in this case, 9.0 and 8.0, respectively. Likewise, you can see which product has superior general user satisfaction rating: 97% (AVOXI Genius) and N/A% (YakoVoice) to determine which software is the better choice for your company. Don’t simply buy the solution with the cheapest price, but the one that gives the most cost-effective value.
As of now, the best products in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Almost as crucial as features and user support quality are pricing options given by AVOXI Genius and YakoVoice. While pricing should not be the only element it’s surely a key thing to consider. You should try to find a flexible pricing package that can be matched with your company size and painlessly scaled up every time your business expands. Make sure you don’t pick plans that have advanced tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can often benefit from discounts. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and offers a practical overview of what it feels like to work with AVOXI Genius and YakoVoice.
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