CustomerSuccessBox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Hybrid index
- Query-time JOIN
- SQL
- ODBC/JDBC driver support
- Advanced content analytics
- Sentiment analysis
- Classification engine
- Comprehensive search capabilities
- Custom relevancy profiles
- Powerful linguistics functions
- Advanced text extraction
- Real-time updates
- Real-time alerts
- Flexible and customizable workflows
- OLAP
- Profit analysis
- Ad hoc reporting
- Customizable dashboard
- Financial forecast/budget
- Performance measurements
- Mobile business intelligence
- Enterprise search and discovery
- Big data dexterity
- Immediate visibility into all information
- Universal contextual enrichment
- Agile enterprise platform
- Ad Hoc analysis
- Predictive analysis
- User friendly interface
- Automatic scheduled reporting
- Dashboard
- Multiple languages
- Mobile capability
Pricing Info
Pricing Info
Pricing available by quote only. Contact company directly for pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, National Instruments, Nexen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Power innovation across the enterprise with search and discovery technology that’s built for change.
Company Email
training@attivio.com
Contact No.
Company's Address
275 Grove Street
Newton, MA 02466
Attivio Active Intelligence Comparisons
Popular Attivio Active Intelligence Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
sales@customersuccessbox.com
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
CustomerSuccessBox Comparisons
Popular CustomerSuccessBox Alternatives
You don’t want just a wide range of useful tools and scalable pricing plans from a reliable Business Intelligence Software. Almost as significant as key features is a trustworthy customer support. You want to guarantee that if you have any questions about Attivio Active Intelligence or CustomerSuccessBox, or you struggle with some problems, or perhaps you’ll want to request a specific update or functionality beneficial to your business you can count on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to benefit from personal training or at least an FAQ you can use.
Page last modified