What is better Atlassian Confluence or Vivantio? Today’s enterprises need the best Customer Support Software product to continue to be competitive. On this page we help you with buying the best service, by allowing you to compare Atlassian Confluence and Vivantio down to the very details of their individual functions.
You may also examine our overall scoring values, which rate the software overall quality and performance. Atlassian Confluence got a 9.1 score, while Vivantio has a score of 8.4. Likewise, you can compare their general user satisfaction rating: 98% (Atlassian Confluence) against 93% (Vivantio). Keep in mind to select the application that best matches your most urgent issues, not the application with a lot of features.
At the moment, the top solutions in our Collaboration Software category are: monday.com, Wrike, Smartsheet.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as important as useful features and user support quality are pricing plans made available by Atlassian Confluence and Vivantio. Even though price should not be a deciding factor it’s without a doubt a significant thing to think about. You should expect a flexible pricing plan that can be matched with your business size and effortlessly scaled up when your company develops. You should be certain you don’t choose packages that include additional tools that you won’t use and always make an effort to contact with the vendor directly because big companies can often count on discounts. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and offers a solid overview of what it’s like to work with Atlassian Confluence and Vivantio.
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