What is better Atlassian Confluence or BoldChat? There is a wide range of Customer Support Software products available for businesses today. The ideal way to find out which app fits your needs best is to examine them side by side. As an example, here you can examine Atlassian Confluence and BoldChat for their overall score (9.1 vs. 7.2, respectively) or their user satisfaction rating (98% vs. 100%, respectively).
Additionally, you can review their capabilities and pricing conditions as well as other useful data below. When matching products make sure to check their corresponding functions and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, bear in mind to evaluate secondary features like security, backup, ease-of-use, and helpdesk support.
Our team put a lot of effort to review all popular Collaboration Software services available out there, but among all the ones we reviewed these three deserved our special attention: monday.com, Wrike, Smartsheet.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
You should note that even though both Atlassian Confluence and BoldChat may provide an excellent array of features every product could be created for a different business size. If you are analyzing various solutions you should pay attention to a company size they are aimed at. Specific functionalities might scale up efficiently for huge enterprises but if you have a small or medium business it’s often better to avoid paying for customized functionalities that you may never actually use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
![WORK[etc] CRM Alternative](https://s.financesonline.com/uploads/2019/08/WORKetc-logo2.png){kind=logo}
