What is better Atera or Nilex Enterprise? If you want an efficient Customer Support Software product for your enterprise you have to invest time and assess a wide range of solutions. It doesn’t have to be challenging, and can be as quick as matching their traits in a table like the one below. You will also get a quick idea how each product functions. For example, on this page you can see Atera’s overall score of 9.0 and compare it against Nilex Enterprise’s score of 8.0; or Atera’s user satisfaction level at 100% versus Nilex Enterprise’s N/A% satisfaction score.
The evaluation will allow you to identify the pros and cons of each application, and make up your mind on which suits you requirements better. On top of the rich features, the software that’s simple to grasp and use is always the better product.
Our experts made sure to prepare reviews of all popular IT Service Software solutions available on the market, but among them these three caught our special attention: Freshservice, LiveAgent, Zendesk.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
In the event you are still having second thoughts about which software will be best in your case it might be a good idea to investigate each service’s social metrics. These metrics are usually an indicator of how popular a given software is and how big is its online presence. For example, in case of Facebook Atera has 1228 likes on their official page while Nilex Enterprise profile is liked by 168 users.
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