What is better Atera or BlackBeltHelp AI? Finding the most effective Help Desk Software product is all about comparing numerous solutions and determining the top software for your specific needs. Our exclusive algorythm gives you a fast look at the general rating of Atera and BlackBeltHelp AI. For overall quality and performance, Atera scored 9.0, while BlackBeltHelp AI scored 8.0. On the other hand, for user satisfaction, Atera earned 100%, while BlackBeltHelp AI earned N/A%.
Below you can also check their features, terms, plans, etc. to see which application will be more suitable for your needs. One critical element to evaluate is whether the app can toggle on/off restrictions on different types of users to secure any sensitive corporate data.
We did our best to review all popular IT Service Software services available on the market, but among all the ones we reviewed these three caught our special attention: LiveAgent, Freshservice, Zendesk.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
Almost as crucial as useful features and client support level are pricing plans offered by Atera and BlackBeltHelp AI. Although pricing should not be the sole factor it’s surely a significant thing to think about. You should count on a flexible pricing plan that can be adjusted to your team size and painlessly scaled up every time your business develops. Make sure you don’t pick plans that have complex tools that you won’t use and always try to get in touch with the vendor directly because big companies can frequently count on discounts. You should also try out a free trial or demo of each software to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to pay any money and provides you with a practical overview of what it’s like to work with Atera and BlackBeltHelp AI.
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