What is better Atera or BeAnywhere Support Express? You can use our scoring system to provide you with a general idea which Help Desk Software product is will work better for your business. For overall product quality, Atera received 9.0 points, while BeAnywhere Support Express gained 7.2 points. At the same time, for user satisfaction, Atera scored 100%, while BeAnywhere Support Express scored 77%.
Information regarding their unique elements, tools, supported platforms, customer support, plus more are given below to help you get a more versatile review. Keep in mind to get only the features that you need so you don’t waste resources for features that are unnecessary.
Our experts made sure to prepare reviews of all popular IT Service Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshservice, LiveAgent.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Almost as crucial as useful features and user support quality are pricing plans made available by Atera and BeAnywhere Support Express. Even though price should not be the only aspect it’s definitely a significant thing to consider. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up if your company develops. Make sure you don’t select pricing plans that include additional features that you won’t use and always try to get in touch with the vendor directly as enterprises can often benefit from special pricing. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to spend any money and gives you a practical overview of what it feels like to work with Atera and BeAnywhere Support Express.
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