What is better Appcues or Satsum? There are lots of Customer Experience Management Software products in the market right now. The ideal way to find out which one fits your needs best is to examine them side by side. As an example, here you can review Appcues and Satsum for their overall score (9.0 vs. 5.9, respectively) or their user satisfaction rating (100% vs. 89%, respectively).
You can even examine their individual modules and pricing conditions along with other valuable data below. When matching products make sure you analyze their similar advantages and mark their differences to have a clearer picture of both deals. What is more keep in mind to evaluate non-core factors like security, backup, ease-of-use, and helpdesk support.
Our experts made sure to prepare reviews of all popular Customer Experience Management Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Smartlook, Alchemer, Zendesk.
Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:
Starter – $69 per month (annual subscription)
Unlimited flows
Appcues branding
Audience targeting & personalization
Standard – $99 per month (annual subscription)
All Starter features
A/B testing
No branding
Advanced behavioral targeting
Enterprise – from $2,500 per month (annual subscription)
Almost as crucial as useful features and client support quality are pricing plans made available by Appcues and Satsum. While pricing should not be a deciding aspect it’s without a doubt a key thing to consider. You should look for a flexible pricing plan that can be adjusted to your team size and painlessly scaled up when your company grows. Make sure you don’t choose pricing plans that have extra features that you won’t find a use for and always try to contact with the vendor directly as big companies can usually count on more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and gives you a practical overview of what it feels like to work with Appcues and Satsum.
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